Customization Queries
What products can I customize?
You can customize the following at www.AllThingsCustomized.com:
- Round Neck T-shirts (for men, women, and kids) – Pure cotton material with regular fit
- Polo Neck T-shirts (for men and women) – 220 GSM, pure cotton material with a two button placket
- Sweatshirts (for men and women) – 3T Fleece, 80-20 cotton and polyester material mix with a hood
- Mugs (plain mugs, magic mugs, plain mugs [painted inside]) – Pure ceramic material with 450 ml capacity
- Posters – A3 sized, 300 GSM card paper with lamination
- Ceramic Tiles – White, 100% ceramic base material with sublimation coating. Available in different sizes.
- Mouse Pads – 22cms*18cms, high-quality, rubber material.
- Heart-shaped Puzzles – 19cms*19 cms, comprising of 75 pieces.
- Greeting Cards – 250 GSM card material. Available in A4 and A5 sizes.
How do I customize a product?
You can customize/design products with text, images, or both. The following provides an overview:
Step 1: On the home page, do the following:
- Hover the mouse over Customize Completely tab. A product drop down displays.
- Click the product that you want to customize from the drop down. The appropriate customization tool page displays.
Step 2: In the customization tool page, select the appropriate product color (applicable for t-shirts and mugs that are painted inside).
Step 3: Click Add Text tab. Add one or more lines of text.
Step 4: Click Add Image tab. Upload your images or/and add one or more images from our gallery.
Step 5: Click Create your Customizedbutton. A pop-up window displays. Enter appropriate details and click Complete Your Design in the pop-up window. A product page from which you can buy your customized product displays.
If you are still finding it tricky, feel free to leave us a message. The chat window is available on the lower, right corner of every website page.
How do I buy a customized product?
Click Buy Now on the product page. The payment page displays.
I am unable to upload an image. What do I do?
If you have an issue uploading an image, please e-mail the picture to us at support@allthingscustomized.com. Our designers will design your product and mail it to you for approval.
I am not able to re-size or enlarge my image. What do I do?
The quickest solution is to enlarge the image using MS Paint, Photoshop, or similar software and then upload the image once again to AllThingsCustomized.com. If you still have issues, feel free to call us on +91-80-4265 8399.
Product Shipment and Delivery Queries
Do I pay extra for shipping charges?
Not at all! The price you see on our website is an all-inclusive price with no additional charges. Our customers enjoy free shipping!
Do you provide discounts for bulk orders?
Yes! The shopping experience gets better with increasing numbers! If you buy 3 or more products, you get 10% off on each product. Amazing isn't it? What's more - the discounts get even more interesting for much larger orders.
How do I make a payment for my purchase?
We accept credit/debit cards. If you wish to pay by cash, an executive from Gharpay (www.gharpay.com) will call you to set up an appointment before coming over to collect the money. Remember, that our products are specially customized for you so we ship the product only after you have made the payment.
What is the estimated delivery time?
Our commitment is to ensure that your purchase reaches you in 7 to 10 days, keeping in mind the process for printing customized products and the time taken for the courier. However, we will strive to beat that commitment!
Can I get my purchase delivered before 7 or 10 business days?
Yes. Please mention about it while you make your purchase. We will see what best we can do about it.
How do I know if my product has been couriered to me?
You will receive an email confirmation along with the tracking details as soon as your order is shipped for delivery.
How do I track my shipped product?
As soon as your product is shipped, we will intimate you by e-mail with the product tracking number.
Do you ship products internationally?
No. We undertake orders only in India.
How do I cancel an order?
We do not accept cancellations or refunds because most of our products are created especially for you. If you still have queries, please mail us at support@allthingscustomized.
What if I am unhappy with the print quality or the product is damaged?
We would do our best to fix the situation. If the product is damaged, we will even replace the product for you. Customer satisfaction is our main priority!
Pricing Queries
AllThingsCustomized
VRV Retail Pvt. Ltd
No. 20, 1st Floor,
11th A Main
Millers Road, Vasanthnagar
Bangalore - 560 052
Do I pay extra for shipping charges?
Not at all! The price you see on our website is an all-inclusive price with no additional charges. Our customers enjoy free shipping!
Do you provide discounts for bulk orders?
Yes! The shopping experience gets better with increasing numbers! If you buy 3 or more products, you get 10% off on each product. Amazing isn't it? What's more - the discounts get even more interesting for much larger orders.
How do I make a payment for my purchase?
We accept credit/debit cards. If you wish to pay by cash, an executive from Gharpay (www.gharpay.com) will call you to set up an appointment before coming over to collect the money. Remember, that our products are specially customized for you so we ship the product only after you have made the payment.
What is the price of a customized round-neck t-shirt?
Your customized t-shirt price can vary between Rs. 449 and Rs.749.
Our tool calculates the price by evaluating:
- Design size - An A4 design size costs lesser than an A3 size.
- Customized sides - Customizing one side costs lesser than customizing both.
To view the exact price of your customized t-shirt, click Check Price on the customization tool page.
What is the price of a customized polo-neck t-shirt?
Customized t-shirt prices can vary between Rs. 549 and Rs.849.
Our tool calculates the price by evaluating:
- Design size - An A4 design size costs lesser than an A3 size.
- Customized sides - Customizing one side costs lesser than customizing both.
To view the exact price of your customized t-shirt, click Check Price on the customization tool page.
What is the price of a customized sweatshirt?
The price of a customized sweatshirt varies according to the number of sides you customize:
- One-sided customization costs Rs. 699
- Two-sided customization costs Rs. 799
To view the exact price of your customized sweatshirt, click Check Price on the customization tool page.
What is the price of a customized mug?
The price of customized mug varies according to the type of mug you customize:
- Plain mugs cost Rs.299
- Plain mugs (painted inside) cost Rs.349
- Magic mugs cost Rs.449
You can also Click Check Price on the customization tool page to view the price of the mug.
What is the price of a customized poster?
The price of a customized poster is Rs.199.
What is the price of a customized tile?
The price of a customized tile is Rs.379.
What is the price of a customized mouse pad?
The price of a customized mug is Rs.299.
What is the price of a customized puzzle?
The price of a customized puzzle is Rs.299.
What is the price of a customized greeting card?
The price of a customized greeting card varies according to the size:
- An A4 sized greeting card costs Rs.199.
- An A5 sized greeting card costs Rs.169.
General Queries
+91-80-42658399
(9:00 AM to 9:00 PM)
Why should I make a purchase on your website?
We let you design t-shirts, mugs, sweatshirts and posters from the comfort of your home! We also deliver it at your doorstep with no additional charges.
- Zero customization charges.
- No compulsion to buy customized products.
- Good quality prints on long-lasting products.
- Product delivery across India within 7 to 10 days.
- No shipping charges.
Should I mandatorily have an account with your website?
No. However, an account will ensure that your shopping experience with us is fun and interesting. For example, only registered users avail new features such as the wallet and will also constantly receive updates on new offers and products.
Remember, you can also connect using your Facebook or Google account.
I want to get my design printed on a product that your website doesn't support (e.g., glow in the dark prints, customized key chains, and so on). What can I do?
We would love for you to be able to customize as many products as possible. We are constantly increasing the range of products that can be customized on our site.
If there are products that you would like to customize (which are not on our website), please contact us at + 91-80-42658399 or email us at support@allthingscustomized.
I want to place a bulk order. Who do I talk to?
Click Buy in Bulk to view our bulk order page. Do the following in the Bulk Orders page:
- Enter your email ID or phone number in the upper right corner of the window.
- Click Call Me ASAP and our customer support representative will call you at the earliest.
- Alternatively, feel free to call us at +91-80-42658399.
What is wallet?
The Wallet is a prepaid instrument that would help you to shop multiple times by making a payment only once. Top up your wallet with a prepaid balance and use it to buy products on our website. This would ensure that your shopping experience is simpler and faster. Remember, only registered users can avail the wallet.
What is a photo gallery? Why should I upload photos to it?
Photo gallery is the place for you to share pictures (of products you have bought from us) for others to see and get inspired. When you upload images to the photo gallery, we provide you Rs.50 discount on your next purchase, as a token of appreciation!
What are templates?
We define templates as products that have been designed by us but have placeholders for photos and text. You can personalize templates by replacing the placeholders with your photos and text. Checkout our brilliant templates that are available on t-shirts, sweatshirts, mugs, and more!
What does Can Others Buy Your Design mean?
If you click the Yes radio button, it indicates that you want to sell your customized product on our site. Here is what happens next:
- We review your customized product to ensure that it does not violate copyrights and that it showcases a good design.
- We will communicate our decision to you through e-mail. If we approve your customized product and sell it on our site, then we will top-up your wallet by 5% every time a customer buys your customized product.
If you have any other questions , please feel free to mail us at support@allthingscustomized.